This Privacy Policy (“Policy”) describes how Catering Marbella (“we”, “us” or “our”) collects, uses, discloses and protects personal data when you visit our website www.cateringmarbella.es (the “Site”) or use our catering, event-planning and related services (the “Services”). We are committed to respecting your privacy and complying with applicable data-protection laws, including the EU General Data Protection Regulation (GDPR) and Spanish data-protection legislation.
Catering Marbella
Av. Ricardo Soriano, 72, Portal B, 1st Floor
29601 Málaga, Spain
Email: info@cateringmarbella.es
2.1 Data you provide us
Contact details: name, postal address, email address, telephone number
Booking information: event date, venue, guest numbers, dietary requirements and special requests
Payment information: card or bank details (collected via our secure payment processor)
Communications: any messages you send to us (via contact forms, email or telephone)
2.2 Data we collect automatically
Usage data: IP address, browser type, device identifiers, pages visited and time spent on the Site (collected via cookies and similar technologies)
Marketing data: tracking codes and preferences if you opt in to receive newsletters or offers
2.3 Data from third parties
Referrals or testimonials you submit on behalf of others (we rely on you having obtained their consent)
We process personal data for the following purposes and legal bases:
Purpose | Legal Basis |
---|---|
To provide and manage your bookings and Services | Performance of contract |
To communicate with you about your event and enquiries | Legitimate interest |
To send you newsletters, offers and marketing (where you have consented) | Consent |
To improve our Site and Services | Legitimate interest |
To comply with legal obligations (e.g. accounting, tax) | Legal obligation |
We use cookies and similar tools to:
Remember your preferences and to improve Site functionality
Analyse Site usage and performance
Deliver targeted marketing (with your consent)
You may manage or disable cookies through your browser settings. Please note that blocking certain cookies may affect Site functionality.
We may share personal data with:
Service providers (caterers, venue partners, payment processors, IT and marketing agencies) who support our operations and are bound by confidentiality
Regulatory authorities or law enforcement, where required by law or to protect our rights
Acquirers or investors, in the event of a sale, merger or reorganisation, subject to a confidentiality undertaking
We retain your personal data only as long as necessary to fulfil the purposes set out in this Policy, to comply with legal obligations (e.g. tax and accounting), and to resolve disputes. Typically, booking-related records are kept for a minimum of 6 years in line with Spanish tax law.
Under the GDPR, you have the right to:
Access the personal data we hold about you
Rectify any inaccurate or incomplete data
Erase your data (in certain circumstances)
Restrict or object to our processing (where based on legitimate interest)
Port your data to another service provider
Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
To exercise your rights, please contact us at info@cateringmarbella.es. We will respond within one month.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include SSL encryption, secure servers and strict access controls.
Our Site and Services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us immediately to request deletion.
We may update this Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically. Please see our Terms of Service
If you have any questions, concerns or requests regarding this Policy, please write to:
Email: info@cateringmarbella.es
Postal address: Av. Ricardo Soriano, 72, Portal B, 1st Floor, 29601 Málaga, Spain
Thank you for choosing Catering Marbella. We value your trust and are committed to safeguarding your privacy.